| Common Problems |
Relevant Skills |
How Skill Addresses Problem |
| People have difficulty expressing ideas and articulating thoughts. |
|
Helps people think about their strategies and ideas |
|
Helps people articulate the purpose of the communication |
|
Helps people deliver concise information in context and use examples to convey ideas |
|
| People have difficulty understanding the ideas of others. |
|
Helps people elicit clarification |