People-to-People
Introduction
Communication Skills
22 Challenging Situations
People-to-People & Teams
Sample Materials
How People-to-People helps teams: Process Issues

Common Problems Relevant Skills How Skill Addresses Problem
Teamwork requires prioritization of tasks;
people have difficulty prioritizing.
  • Give input
  • Request input
  • Express support
  • Listen actively
 Help people state and clarify priorities.
  • Close
 Helps people confirm commitments, set action items and due dates
Teams have difficulty reaching consensus.
  • Position
  • Give input
  • Request input
  • Express support
  • Listen actively
  • Close
 Help people state and discuss all issues and alternatives

Help people reach agreements when differences arise